How can we help you?
Guides, FAQs and resources for fans and creators. If you can't find what you're looking for, contact our support team directly.
Explore the help center
Select the section you need to find quick answers.
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General information
Who can use OtakuOshi, available app, contact inquiries and collaborations.
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Access and security
Password recovery, two-step authentication and account protection.
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Creator account
Opening, verification, deletion and management of your creator profile.
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Share content
What you can publish, explicit content, IA, role and external links.
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Use of the platform
Pricing, messaging, tips, live streaming, DRM and promotions.
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Payments for creators
Profits, payment times, chargebacks and bank commissions.
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Become a fan
Account opening, age verification and account deletion.
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Interaction with creators
Search for creators, subscriptions, renewal, cancellation and free trials.
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Payments for fans
Tips, payment methods, wallet, daily limits and statements.
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Complaints and reports
Report violations, appeal decisions, block users and request refunds.
General information
All the basics about OtakuOshi: who can use it, how to contact us and consultation channels.
For any question related to your account, content, payments or operation of the platform, you can write us through our contact page.
Journalists, media outlets and content creators can consult our section of press for information and contact details of the communication team.
Brands, companies and organizations interested in collaborating with OtakuOshi can consult our page of collaborations.
For any other inquiry, please use the form in our contact page and select the option that best suits your case.
Account access and security
Regain access to your account, set up two-step verification and secure your profile.
If you suspect that someone has accessed your account without your permission, change your password immediately and enable two-step authentication if you do not have it set up. Then please contact our support team via the contact page for us to review your recent account activity.
Creator account
Opening, management and deletion of your creator account in OtakuOshi.
Register in fans.otakuoshi.com, Confirm your email address and access the creator registration process. Customize your profile, configure your subscription levels and start publishing content. Registration is immediate and free.
Yes, OtakuOshi accepts creators from any country in the world. Payments are processed internationally and funds are sent to your account regardless of your location.
Share content
Posting rules, allowed content, AI usage and moderation on OtakuOshi.
OtakuOshi is designed for otaku and Japanese culture content in all its forms: cosplay, illustration, manga, dōjinshi, animation, ASMR, tutorials, 3D modeling and more. All content must respect the principles of publication and the ethics policy of the platform.
Content may be deactivated if it violates the platform's publishing principles, ethics policy or terms of service. If you believe the deactivation is a mistake, you can appeal the decision through our contact page.
We strongly recommend not to share personal information (address, phone, bank details) with fans through the platform or by any other means. OtakuOshi handles all payments securely so that no sensitive data needs to be exchanged.
OtakuOshi discourages in-person meetings organized through the platform. The relationship between creators and fans on OtakuOshi is digital. The platform is not responsible for interactions that occur outside the platform.
Using OtakuOshi for creators
Pricing, subscriptions, paid messaging, tips, live streaming, protected content and promotional tools.
Each creator sets his own prices with total freedom. You can create several subscription levels with differentiated benefits.
You can include images, videos, audios, documents, surveys and text. The content must be related to the platform's categories and comply with the publishing principles.
Complaints, reports and referrals for creators
How to report filtered content, appeal decisions, restrict fans and invite other creators.
If you detect that your content has been shared without authorization outside of the platform, please contact our team through the contact page indicating the details of the case.
You can file an appeal through the contact page explaining your case. Our team will review the decision within the time limits established in the active response policy.
You can report any infraction through the complaints page or directly from the contact page.
See all the details on the affiliate program.
From your creator panel you can generate a personal referral link. When another creator registers through your link and starts generating income, you receive a commission according to the terms and conditions of the affiliate program.
Payments for creators
All about how to receive your earnings, processing times, chargebacks and commissions.
OtakuOshi processes the payments automatically and sends the funds to the account or payment method you have configured in your creator profile. Payments are made on a monthly basis.
Bank fees are charged by your financial institution, not by OtakuOshi. Some banks charge fees for receiving international transfers or for currency conversion. We recommend that you check with your bank or consider alternative charging methods.
No. Payments for content published on OtakuOshi must be processed exclusively through the platform. Requesting external payments violates the terms of service and may result in account suspension.
Become a fan
How to create your fan account, age verification and deletion options.
Register in fans.otakuoshi.com with your email address. Account creation is free and immediate. Once registered, you can browse the catalog, follow the creators you are interested in and subscribe to their profiles.
Age verification is mandatory to access R-15 or R-18 rated content. It is a legal requirement and a protective measure. General content on the platform does not require age verification.
Interaction with creators
How to find, subscribe and connect with your favorite creators.
You can explore creators through the catalog of contents, Browse by category or search directly by creator name.
Visit the profile of the creator you are interested in, choose the subscription level you prefer and complete the payment. Your subscription is activated immediately and gives you access to the creator's exclusive content.
Subscriptions on OtakuOshi are automatically renewed every month to ensure continued access to the creator's content. You can cancel the automatic renewal at any time from your fan panel.
Some creators offer free trials or promotional discounts for new subscribers. When available, they appear directly on the creator's profile.
We strongly recommend not to share personal data (address, phone, bank details, identity documents) with any creator. OtakuOshi handles all payments and communication securely. If a creator asks you for personal information outside the platform, we recommend you to report it.
OtakuOshi discourages in-person meetings organized through the platform. The relationship between fans and creators on OtakuOshi is digital. The platform is not responsible for interactions that occur outside the platform.
The content published on OtakuOshi is property of the creators. Download conditions depend on each creator and the type of content. Redistribution, copying or publication of content outside the platform without the creator's authorization is strictly prohibited.
Payments for fans
Tips, payment methods, wallet, limits and how charges appear on your statement.
OtakuOshi accepts multiple payment methods with end-to-end encryption. All transactions are protected by the platform's security measures.
Bank fees are charged by your financial institution, not by OtakuOshi. Some banks charge additional fees for international transactions or currency conversion. We recommend that you check with your bank or consider alternative payment methods.
Complaints and reports
How to file complaints, report violations and request refunds.
You can file a complaint through the complaints page or contact our team directly at contact page. Describe the problem in detail so that we can help you.
Uses the complaints page or the contact page to report any violations. It includes all relevant information so that our team can act.
Claims for reimbursement are handled through the contact page. Indicates the payment in question, the reason for the request and any relevant information.
Didn't find what you were looking for?
Our support team is available to help you. Write to us and we will get back to you as soon as possible.
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