Privacy Policy

Effective date: July 21, 2025
Responsible: Polaris Nexus LCC (polarisnexuslcc.com)
Address: 1621 Central Ave, Cheyenne, WY 82001, USA.
Contact e-mail: privacidad@otakuoshi.com

1. Introduction

At Polaris Nexus LCC ("we", "us", "our"), we take the privacy and protection of our users' personal data very seriously. This policy describes how we collect, use, share and protect your personal information through the platform. OtakuOshi (https://otakuoshi.com), including all its users: Creators, Fans, y Content Contributors.

OtakuOshi is a platform that allows the content creators monetize their publications and fans access and subscribe to such content. By using our services, you agree to the conditions described here.

2. Definition of Personal Data

It is understood by "Personal Data" any information that directly or indirectly identifies a person, including but not limited to:

  • Name and surname
  • Identity card
  • Photographs and videos
  • Bank and payment information
  • IP address and location
  • Voice recordings or facial biometrics

We may also collect anonymized, aggregated or unlinked data, which is not considered personal data under this policy.

3. Changes in your data

It is important that the information we maintain about you is accurate and current. You can update your information by accessing your account settings or by writing to us at privacidad@otakuoshi.com.

4. Applicability and Age Restriction

Our services are intended only for persons over the age of 18 years old. By registering or using OtakuOshi, you warrant that you are at least that age. If you are not, you are strictly prohibited from accessing, registering or using the platform.

5. Links to Third Parties

OtakuOshi may contain links to third-party websites, plugins or applications. We are not responsible for their privacy policies. We recommend you to check their terms and conditions before providing them with personal data.

6. Refusal to provide personal data

In order to use the platform, you must provide certain information required by law or by the service contract. If you choose not to provide it, we may not be able to offer you full access to OtakuOshi's features.

7. Policy updates

We may update this policy at any time. We will notify you in your account or by mail if there are relevant changes.

8. Categories of Data Collected

Identification Data

  • Real name and alias
  • Physical address and country of residence
  • Official ID + selfie for verification
  • Email, telephone and associated social networks

Account Information

  • Profile name and passwords
  • Profile images and headers
  • Messages and publications
  • Subscription history, comments and support

Financial Data

  • Payment card data (partial, tokenized)
  • Billing address
  • Bank details for payments (Creators)
  • Tax identifiers (TIN, NIF, VAT)
  • Forms W-9 / 1099 for USA.

Technical and Usage Data

  • IP address, browser, operating system
  • Network activity and usage patterns
  • Cookies (see separate cookie policy)

Biometric Data (in onboarding)

Verification process metadata

Face capture by GIF or selfie

Facial recognition data (managed by third parties)

9. Verification and registration processes

CREATORS

Before activating a creator account at OtakuOshi, we require:

  • Verification of age of majority (18+), by means of an official document and selfie.
  • Verification of country of residence to comply with local regulations.
  • Bank and fiscal data to receive payments.
  • Validation that the creator has not been previously banned from the platform.

FANS

For fans, in certain jurisdictions or cases of suspicious activity, it may be required:

  • Verification of age by estimation or validation with document.
  • Paid data to access exclusive content.
  • Country of residence information for legal restrictions.

CONTENT PARTNERS

Anyone appearing in creator content (e.g., models, voice actors, etc.) must:

  • Proof that you are at least 18 years old.
  • Provide legal documentation.
  • Complete an external verification process if necessary.

10. Third-party verification and facial biometrics

We use third-party services to perform age and identity verifications. These services may:

  • Collect selfie images and official documents.
  • Use facial recognition to verify the match.
  • Age estimation (in some countries) using automated technology.

Important note: OtakuOshi does not directly store biometric dataThe data is not accessed by you. This data is managed exclusively by verified providers under contract.

If you choose not to authorize the use of facial recognition, you may be required to provide additional documentation in case of future verifications.

11. Use of data and legal basis

We process your data for:

PurposeLegal basis
Create and manage your accountExecution of contract
Verify identity and ageConsent and legal obligation
Process payments and earningsExecution of contract
Moderate content and prevent abuseLegitimate interest and legal obligation
Attend to legal and regulatory requestsLegal obligation
Investigate fraud or suspicious activitiesLegitimate interest
Communicate updates, support, securityExecution of contract
Comply with tax or identity regulationsLegal obligation
Preserving evidence in litigationLegitimate interest

In no case do we make automated decisions that significantly affect your rights.

12. Data collection

We may collect your data:

  • Directly from you: when registering or contacting us.
  • Automatically: through your activity, cookies, IP and site usage.
  • Through third parties: such as identity verification providers or payment services.

13. Data sharing

Your data may be shared with:

  • External suppliers: verification, payments, support, moderation, taxes.
  • Professional advisors: lawyers, accountants, auditors.
  • Public authorities: in case of legal requirement or infraction.
  • Affiliated companies: only for operational or reorganization purposes.
  • In case of sale or merger.

Under no circumstances do we sell your personal data or use it for behavioral advertising.

4. International data transfers

Because Polaris Nexus LCC operates internationally, your personal data may be transferred and processed outside your country of residence, including to the United States, Japan or other jurisdictions where our suppliers or related companies operate.

These transfers are made under appropriate legal mechanisms, such as:

  • Countries with recognized adequate level of protection.
  • Standard Contractual Clauses approved by the European Commission or equivalent.
  • Your explicit consent in specific processes.

You can request more information about these mechanisms by writing to: privacidad@otakuoshi.com.

15. User's rights

In accordance with applicable law, you have the following rights in relation to your personal data:

  • Access: you can request a copy of the information we keep about you.
  • Rectification: you can correct incomplete or incorrect data.
  • Deletion: you can request the deletion of your data, except when we have to keep it for legal or contractual reasons.
  • Limitation of treatment: you may request that we suspend the use of your data in certain circumstances.
  • Portability: you can receive your data in a structured format.
  • Opposition: you can object to the processing when it is based on legitimate interests.
  • Withdraw consent: where the processing is based on your consent (e.g. facial recognition), you may withdraw your consent at any time.
  • Complaint to authorities: if you believe that your rights have been violated, you can go to your local data protection authority.

You can exercise these rights by contacting us by mail: privacidad@otakuoshi.com.

16. How to exercise your rights

To exercise any of the above rights, you must:

  • Send your request to privacidad@otakuoshi.com.
  • Clearly indicate which right you wish to exercise.
  • Provide sufficient information to verify your identity (e.g. account email, partial copy of ID if required for security purposes).

If another person is acting on your behalf, he or she must present valid legal authorization.

17. Retention of personal data

Your data will be kept only for the time necessary to:

  • Provide services to you as long as you have an active account.
  • Fulfill tax, legal or regulatory obligations (up to 7 years, if required by law).
  • Resolving disputes, preventing fraud or litigating legal claims.

Once these purposes have been fulfilled, the data will be securely deleted or anonymized.

18. Communications and control

You can manage your preferences from your OtakuOshi account:

  • Modify or delete your personal data.
  • Set up e-mail notifications (although some, such as verifications or transactions, cannot be disabled by law).
  • Control access to your location or device from your browser or operating system settings.

We do not send direct marketing emails. You will only receive communications related to your account or transactions.

19. Additional Privacy Provisions (U.S.)

For users residing in certain U.S. states, including California, Nevada and other states with specific privacy legislation, OtakuOshi provides the following additional safeguards:

We do not sell your data

We do not sell or share your personal data with third parties for tracking-based behavioral advertising purposes across websites or platforms.

Sensitive information

OtakuOshi (or its suppliers) may collect and process data classified as "sensitive information", such as:

  • Username and password
  • Passport or official document number
  • Part of the credit card number (tokenized)
  • Biometric data (only used by verified suppliers)

This information is used exclusively to verify your age, identity, process payments, ensure security or fulfill legal obligations. It is never used for advertising or marketing.

De-identified information

We may use anonymized or aggregated information to improve our services, statistics or internal processes. This information cannot be reasonably linked to your identity.

🗂 Right of appeal

If you reside in a state that allows it, you may appeal decisions regarding your privacy rights. To do so, send your request to privacidad@otakuoshi.com. If your appeal is denied, you may contact your attorney general or appropriate state agency.

20. Policy for minors

Our services are strictly for persons over 18 years of age. We do not allow minors to create accounts, access or interact with content on the platform. If we discover that a minor user has entered information or registered, we will suspend their account and delete the data immediately.

21. Contact and privacy officer

OtakuOshi has appointed a Data Protection Officer (DPO), responsible for overseeing this policy and regulatory compliance.

Data Protection Officer
Contact e-mail: privacidad@otakuoshi.com
Responsible company: Polaris Nexus LCC
Mailing address: 1621 Central Ave, Cheyenne, WY 82001, USA.

If you reside in the European Union or the European Economic Area and wish to contact our representative in the EU, please write to:

22. Current version

This privacy policy was last updated on July 21, 2025. Any future changes will be notified in your user account or via email, as appropriate.

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