{"id":294,"date":"2025-07-22T08:35:45","date_gmt":"2025-07-22T08:35:45","guid":{"rendered":"https:\/\/otakuoshi.com\/?page_id=294"},"modified":"2026-02-21T17:00:33","modified_gmt":"2026-02-21T17:00:33","slug":"help","status":"publish","type":"page","link":"https:\/\/otakuoshi.com\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"<p><!-- =============================================\n     OtakuOshi \u2014 P\u00e1gina de Ayuda \/ Centro de soporte\n     Usa el CSS global: otakuoshi-styles.css\n============================================= --><\/p>\n<section class=\"cat-hero\" style=\"background-image:url('https:\/\/otakuoshi.com\/wp-content\/uploads\/2025\/09\/help-center.png')\">\n<div class=\"cat-hero__ov\"><\/div>\n<div class=\"cat-hero__inner\">\n    <span class=\"oshi-badge\">Help Center<\/span><\/p>\n<h1>How can we help you?<\/h1>\n<p>Guides, FAQs and resources for fans and creators. If you can't find what you're looking for, contact our support team directly.<\/p>\n<div class=\"cat-hero__ctas\">\n      <a href=\"#general\" class=\"btn btn--fill\">For all users<\/a><br \/>\n      <a href=\"#creadores\" class=\"btn btn--ghost\">For creators<\/a><br \/>\n      <a href=\"#fans\" class=\"btn btn--ghost\">For fans<\/a>\n    <\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     NAVEGACI\u00d3N R\u00c1PIDA \u2014 TODOS\n============================================= --><\/p>\n<section class=\"niches\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Explore the help center<\/h2>\n<p>Select the section you need to find quick answers.<\/p>\n<\/p><\/div>\n<div class=\"niches__grid\">\n      <a href=\"#general\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83c\udf10<\/span><br \/>\n        <span class=\"ncard__h\">General information<\/span><br \/>\n        <span class=\"ncard__p\">Who can use OtakuOshi, available app, contact inquiries and collaborations.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#seguridad\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83d\udd10<\/span><br \/>\n        <span class=\"ncard__h\">Access and security<\/span><br \/>\n        <span class=\"ncard__p\">Password recovery, two-step authentication and account protection.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#creador-cuenta\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83d\udc64<\/span><br \/>\n        <span class=\"ncard__h\">Creator account<\/span><br \/>\n        <span class=\"ncard__p\">Opening, verification, deletion and management of your creator profile.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#creador-contenido\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83d\udce4<\/span><br \/>\n        <span class=\"ncard__h\">Share content<\/span><br \/>\n        <span class=\"ncard__p\">What you can publish, explicit content, IA, role and external links.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#creador-uso\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\u2699\ufe0f<\/span><br \/>\n        <span class=\"ncard__h\">Use of the platform<\/span><br \/>\n        <span class=\"ncard__p\">Pricing, messaging, tips, live streaming, DRM and promotions.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#creador-pagos\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83d\udcb0<\/span><br \/>\n        <span class=\"ncard__h\">Payments for creators<\/span><br \/>\n        <span class=\"ncard__p\">Profits, payment times, chargebacks and bank commissions.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#fan-cuenta\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83c\udf8c<\/span><br \/>\n        <span class=\"ncard__h\">Become a fan<\/span><br \/>\n        <span class=\"ncard__p\">Account opening, age verification and account deletion.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#fan-interaccion\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83d\udcac<\/span><br \/>\n        <span class=\"ncard__h\">Interaction with creators<\/span><br \/>\n        <span class=\"ncard__p\">Search for creators, subscriptions, renewal, cancellation and free trials.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#fan-pagos\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83d\udcb3<\/span><br \/>\n        <span class=\"ncard__h\">Payments for fans<\/span><br \/>\n        <span class=\"ncard__p\">Tips, payment methods, wallet, daily limits and statements.<\/span><br \/>\n      <\/a><br \/>\n      <a href=\"#quejas\" class=\"ncard\"><br \/>\n        <span class=\"ncard__ico\">\ud83d\udee1\ufe0f<\/span><br \/>\n        <span class=\"ncard__h\">Complaints and reports<\/span><br \/>\n        <span class=\"ncard__p\">Report violations, appeal decisions, block users and request refunds.<\/span><br \/>\n      <\/a>\n    <\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     INFORMACI\u00d3N GENERAL\n============================================= --><\/p>\n<section class=\"seo-text\" id=\"general\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>General information<\/h2>\n<p>All the basics about OtakuOshi: who can use it, how to contact us and consultation channels.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Who can use OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Does OtakuOshi have an app?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Customer service inquiries<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>For any question related to your account, content, payments or operation of the platform, you can write us through our <a href=\"\/en\/contact\/\">contact page<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Media \/ press inquiries<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Journalists, media outlets and content creators can consult our section of <a href=\"\/en\/prensa\/\">press<\/a> for information and contact details of the communication team.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Consultation of authorities<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Brand consultations or collaborations<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Brands, companies and organizations interested in collaborating with OtakuOshi can consult our page of <a href=\"\/en\/colaboraciones\/\">collaborations<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Other inquiries<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>For any other inquiry, please use the form in our <a href=\"\/en\/contact\/\">contact page<\/a> and select the option that best suits your case.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     ACCESO A LA CUENTA Y SEGURIDAD\n============================================= --><\/p>\n<section class=\"seo-text seo-text--alt\" id=\"seguridad\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Account access and security<\/h2>\n<p>Regain access to your account, set up two-step verification and secure your profile.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">I forgot my password, how do I access my account?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I set up two-step authentication?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why does two-step authentication not work?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">What do I do if I think someone has accessed my account?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>If you suspect that someone has accessed your account without your permission, change your password immediately and enable two-step authentication if you do not have it set up. Then please contact our support team via the <a href=\"\/en\/contact\/\">contact page<\/a> for us to review your recent account activity.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     CREADOR: CUENTA\n============================================= --><\/p>\n<section class=\"seo-text\" id=\"creador-cuenta\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Creator account<\/h2>\n<p>Opening, management and deletion of your creator account in OtakuOshi.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I open a creator account on OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Register in <a href=\"https:\/\/fans.otakuoshi.com\/\">fans.otakuoshi.com<\/a>, Confirm your email address and access the creator registration process. Customize your profile, configure your subscription levels and start publishing content. Registration is immediate and free.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How many creator accounts can I have in OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I be an OtakuOshi creator from where I live?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Yes, OtakuOshi accepts creators from any country in the world. Payments are processed internationally and funds are sent to your account regardless of your location.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why was my creator account application rejected?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I delete my OtakuOshi creator account?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why can't I open a creator account on OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I hide my profile?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     CREADOR: COMPARTIR CONTENIDO\n============================================= --><\/p>\n<section class=\"seo-text seo-text--alt\" id=\"creador-contenido\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Share content<\/h2>\n<p>Posting rules, allowed content, AI usage and moderation on OtakuOshi.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">What content can I publish on OtakuOshi? Content moderation guide.<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>OtakuOshi is designed for otaku and Japanese culture content in all its forms: cosplay, illustration, manga, d\u014djinshi, animation, ASMR, tutorials, 3D modeling and more. All content must respect the <a href=\"\/en\/principios-de-publicacion\/\">principles of publication<\/a> and the <a href=\"\/en\/politica-etica\/\">ethics policy<\/a> of the platform.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why was my content deactivated?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Content may be deactivated if it violates the platform's publishing principles, ethics policy or terms of service. If you believe the deactivation is a mistake, you can appeal the decision through our <a href=\"\/en\/contact\/\">contact page<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I post explicit\/nude content on OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Yes, within the categories <a href=\"\/en\/contenidos-r-15\/\">R-15<\/a> y <a href=\"\/en\/contents-r18\/\">R-18<\/a>. R-18 content requires identity verification of the creator and age verification of the reader. All content must be properly classified and labeled.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I publish role-playing content in OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I post content that includes someone else on OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I publish AI-generated content on OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I post someone else's altered or AI-generated content on OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I use chatbots or AI content in private messages or chats?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I share links to other platforms on OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I share personal information with fans?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>We strongly recommend not to share personal information (address, phone, bank details) with fans through the platform or by any other means. OtakuOshi handles all payments securely so that no sensitive data needs to be exchanged.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I meet in person with fans?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>OtakuOshi discourages in-person meetings organized through the platform. The relationship between creators and fans on OtakuOshi is digital. The platform is not responsible for interactions that occur outside the platform.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     CREADOR: USO DE OTAKUOSHI\n============================================= --><\/p>\n<section class=\"seo-text\" id=\"creador-uso\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Using OtakuOshi for creators<\/h2>\n<p>Pricing, subscriptions, paid messaging, tips, live streaming, protected content and promotional tools.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">What can be the price of my OtakuOshi subscription?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Each creator sets his own prices with total freedom. You can create several subscription levels with differentiated benefits.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I send an unlock payment message?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How much can I charge for an unlock payment message?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How much can I charge for a pay-per-unlock publication?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do tips work at OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How much can my fans tip me?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I offer a free trial subscription?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I make promotional campaigns in OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I promote my OtakuOshi account on other platforms?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I get OtakuOshi to promote my account on OtakuOshi or social networks?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I do live broadcasts on OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I make a joint transmission in OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I cancel the sending of a direct message?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">What can I include in a publication?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>You can include images, videos, audios, documents, surveys and text. The content must be related to the platform's categories and comply with the publishing principles.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I delete or edit a publication?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I add a watermark to my content?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I enable DRM protection for my content?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I appear on OFTV?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     CREADOR: QUEJAS, REPORTES Y REFERIDOS\n============================================= --><\/p>\n<section class=\"seo-text seo-text--alt\" id=\"creador-quejas\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Complaints, reports and referrals for creators<\/h2>\n<p>How to report filtered content, appeal decisions, restrict fans and invite other creators.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I report leaked or stolen content?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>If you detect that your content has been shared without authorization outside of the platform, please contact our team through the <a href=\"\/en\/contact\/\">contact page<\/a> indicating the details of the case.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How can I appeal a content deactivation or account suspension decision?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>You can file an appeal through the <a href=\"\/en\/contact\/\">contact page<\/a> explaining your case. Our team will review the decision within the time limits established in the <a href=\"\/en\/respuesta-activa\/\">active response policy<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I restrict or block a fan?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I report a fan or creator who violates OtakuOshi's Terms?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>You can report any infraction through the <a href=\"\/en\/complaints\/\">complaints page<\/a> or directly from the <a href=\"\/en\/contact\/\">contact page<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How does the referral program for creators work in OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>See all the details on the <a href=\"\/en\/programa-de-afiliados\/\">affiliate program<\/a>.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I refer another creator to OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>From your creator panel you can generate a personal referral link. When another creator registers through your link and starts generating income, you receive a commission according to the terms and conditions of the <a href=\"\/en\/programa-de-afiliados\/\">affiliate program<\/a>.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     CREADOR: PAGOS\n============================================= --><\/p>\n<section class=\"seo-text\" id=\"creador-pagos\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Payments for creators<\/h2>\n<p>All about how to receive your earnings, processing times, chargebacks and commissions.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I receive my earnings at OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>OtakuOshi processes the payments automatically and sends the funds to the account or payment method you have configured in your creator profile. Payments are made on a monthly basis.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How long does it take to receive the payment of my OtakuOshi earnings?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why is my payment late?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why were my payments suspended\/refused?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">What can I do in the event of a chargeback?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why does my bank charge me a fee for OtakuOshi payments?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Bank fees are charged by your financial institution, not by OtakuOshi. Some banks charge fees for receiving international transfers or for currency conversion. We recommend that you check with your bank or consider alternative charging methods.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I get fans to pay me for content on another platform?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>No. Payments for content published on OtakuOshi must be processed exclusively through the platform. Requesting external payments violates the terms of service and may result in account suspension.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     FAN: CONVERTIRSE EN FAN\n============================================= --><\/p>\n<section class=\"seo-text seo-text--alt\" id=\"fan-cuenta\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Become a fan<\/h2>\n<p>How to create your fan account, age verification and deletion options.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I open a fan account?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Register in <a href=\"https:\/\/fans.otakuoshi.com\/\">fans.otakuoshi.com<\/a> with your email address. Account creation is free and immediate. Once registered, you can browse the catalog, follow the creators you are interested in and subscribe to their profiles.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why am I being asked to verify that I am over 18 years old?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Age verification is mandatory to access R-15 or R-18 rated content. It is a legal requirement and a protective measure. General content on the platform does not require age verification.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I delete my OtakuOshi fan account?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     FAN: INTERACCI\u00d3N CON CREADORES\n============================================= --><\/p>\n<section class=\"seo-text\" id=\"fan-interaccion\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Interaction with creators<\/h2>\n<p>How to find, subscribe and connect with your favorite creators.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I find a creator?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>You can explore creators through the <a href=\"\/en\/contents\/\">catalog of contents<\/a>, Browse by category or search directly by creator name.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I subscribe to a creator?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Visit the profile of the creator you are interested in, choose the subscription level you prefer and complete the payment. Your subscription is activated immediately and gives you access to the creator's exclusive content.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why was my subscription automatically renewed?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Subscriptions on OtakuOshi are automatically renewed every month to ensure continued access to the creator's content. You can cancel the automatic renewal at any time from your fan panel.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I cancel a subscription?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do free trials or discounts work at OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Some creators offer free trials or promotional discounts for new subscribers. When available, they appear directly on the creator's profile.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I share personal information with creators?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>We strongly recommend not to share personal data (address, phone, bank details, identity documents) with any creator. OtakuOshi handles all payments and communication securely. If a creator asks you for personal information outside the platform, we recommend you to report it.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I meet in person with creators?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>OtakuOshi discourages in-person meetings organized through the platform. The relationship between fans and creators on OtakuOshi is digital. The platform is not responsible for interactions that occur outside the platform.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Can I download or copy content from OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>The content published on OtakuOshi is property of the creators. Download conditions depend on each creator and the type of content. Redistribution, copying or publication of content outside the platform without the creator's authorization is strictly prohibited.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     FAN: PAGOS\n============================================= --><\/p>\n<section class=\"seo-text seo-text--alt\" id=\"fan-pagos\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Payments for fans<\/h2>\n<p>Tips, payment methods, wallet, limits and how charges appear on your statement.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I tip a creator?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How much can I tip a creator?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I make a payment in OtakuOshi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>OtakuOshi accepts multiple payment methods with end-to-end encryption. All transactions are protected by the platform's security measures.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How will OtakuOshi payments appear on my statement?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I use the OtakuOshi wallet?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I change my daily payment limits?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p><!-- Respuesta pendiente --><\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Why does my bank charge me a fee for OtakuOshi payments?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Bank fees are charged by your financial institution, not by OtakuOshi. Some banks charge additional fees for international transactions or currency conversion. We recommend that you check with your bank or consider alternative payment methods.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     QUEJAS Y REPORTES (FANS Y CREADORES)\n============================================= --><\/p>\n<section class=\"seo-text\" id=\"quejas\">\n<div class=\"oshi-wrap\">\n<div class=\"sec-head\">\n<h2>Complaints and reports<\/h2>\n<p>How to file complaints, report violations and request refunds.<\/p>\n<\/p><\/div>\n<div role=\"group\" class=\"wp-block-accordion\">\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I make a complaint about content I am not satisfied with?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>You can file a complaint through the <a href=\"\/en\/complaints\/\">complaints page<\/a> or contact our team directly at <a href=\"\/en\/contact\/\">contact page<\/a>. Describe the problem in detail so that we can help you.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I report a creator for violating OtakuOshi's Terms?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Uses the <a href=\"\/en\/complaints\/\">complaints page<\/a> or the <a href=\"\/en\/contact\/\">contact page<\/a> to report any violations. It includes all relevant information so that our team can act.<\/p>\n<\/div><\/div>\n<div class=\"wp-block-accordion-item\">\n<h3 class=\"wp-block-accordion-heading\"><button type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">How do I request a refund?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n<div role=\"region\" class=\"wp-block-accordion-panel\">\n<p>Claims for reimbursement are handled through the <a href=\"\/en\/contact\/\">contact page<\/a>. Indicates the payment in question, the reason for the request and any relevant information.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p><!-- =============================================\n     CTA FINAL\n============================================= --><\/p>\n<section class=\"final\">\n<div class=\"oshi-wrap\">\n<h2>Didn't find what you were looking for?<\/h2>\n<p class=\"final__desc\">Our support team is available to help you. Write to us and we will get back to you as soon as possible.<\/p>\n<div class=\"final__btns\">\n      <a href=\"\/en\/contact\/\" class=\"btn btn--fill btn--lg\">Contact support<\/a><br \/>\n      <a href=\"https:\/\/fans.otakuoshi.com\/\" class=\"btn btn--ghost\">Back to OtakuOshi<\/a>\n    <\/div>\n<\/p><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Help Center How can we help you? Guides, FAQs and resources for fans and creators. If you can't find what you're looking for, contact us directly...<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-294","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ayuda<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/otakuoshi.com\/en\/help\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ayuda\" \/>\n<meta property=\"og:description\" content=\"Centro de ayuda \u00bfEn qu\u00e9 podemos ayudarte? Gu\u00edas, preguntas frecuentes y recursos para fans y creadores. 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